Privacy Policy

Last Updated: 23 April 2025

Welcome to Cocoatek.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We collect various types of information when you use our website, including:

Personal Information

Name, email address, shipping address, billing address, phone number
Payment details (processed securely via third-party payment gateways)

Technical Information

IP address, browser type, device information
Usage data, pages visited, and interactions with our website

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website traffic, and for marketing purposes.

2. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Manage your account and customer service requests
Improve our website and product offerings
Send updates, promotions, or newsletters (if subscribed)
Comply with legal obligations

3. Sharing Your Information

We may share your data with:

Trusted third-party service providers (payment processors, shipping partners)
Legal authorities if required by law or to protect our rights
Analytics and advertising platforms (with consent)

We never sell your personal information to third parties.

4. Data Retention

We retain your personal data as long as necessary to:

Fulfill orders and provide services
Comply with legal and tax requirements
Resolve disputes and enforce agreements

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or limit data processing in certain circumstances
Withdraw your consent at any time (where applicable)

To exercise your rights, contact us at: [support@cocoatek.com]

6. Data Security

We implement robust security measures to protect your data, including SSL encryption, secure hosting, and strict access controls. However, no system is 100% secure, and we encourage you to keep your account credentials confidential.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We recommend checking this page regularly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Website: https://cocoatek.com